FAQ

We offer standard shipping (5-7 business days) and express shipping (2-3 business days) within Nigeria. International shipping times vary by destination.

Yes! We offer free standard shipping on all orders over ₦50,000 within Nigeria. International orders may have different thresholds.

Absolutely. Once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's journey to your door.

Yes, we ship to select international destinations. Shipping costs and delivery times vary by location. Contact us for specific country availability.

Consider the occasion, your personal style, and the season. Our collections are curated to help: Power and Authority for bold statements, Refined Elegance for sophisticated settings, Seductive and Mysterious for evening wear, and Bold and Adventurous for everyday confidence.

We offer 50ml and 100ml bottles. The 50ml size is perfect for testing a new fragrance or travel, while the 100ml provides better value for fragrances you love and wear regularly.

With daily use (2-3 sprays), a 50ml bottle typically lasts 2-3 months, while a 100ml bottle lasts 4-6 months. Proper storage extends fragrance longevity.

Yes, all RADELI fragrances are 100% authentic and crafted with premium ingredients. Each bottle is carefully inspected before shipping to ensure quality and authenticity.

We accept returns within 30 days of purchase for unopened products in original packaging. Due to the intimate nature of fragrances, opened bottles cannot be returned for hygiene reasons.

Yes! If you're not satisfied with your choice, you can exchange an unopened bottle within 30 days. Contact our customer service team to arrange an exchange.

We package each bottle with care, but if yours arrives damaged, please contact us within 48 hours with photos. We'll send a replacement immediately at no cost to you.

Store fragrances in a cool, dry place away from direct sunlight and heat. Avoid bathrooms where humidity fluctuates. Keep bottles tightly closed when not in use.

Apply to pulse points: wrists, neck, behind ears, and inside elbows. Don't rub wrists together as this breaks down the fragrance molecules. Apply to moisturized skin for better longevity.

Our Eau de Parfum formulations typically last 6-8 hours on skin. Longevity varies based on skin type, climate, and application method. Oilier skin holds fragrance longer.

No, you can checkout as a guest. However, creating an account lets you track orders, save favorites, and enjoy faster checkout on future purchases.

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and bank transfers. All transactions are securely processed.

Absolutely. We use industry-standard SSL encryption to protect your payment information. We never store your full credit card details on our servers.